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Learning evaluation models

Blog Post

Learning evaluation models: built to measure learning, not learning's value

We have no shortage of ways to measure learning. Unfortunately, almost none tell us what learning’s value is. We’ve spent sixty years building models to evaluate training. We’ve all heard of Kirkpatrick, Phillips, LTEM, and then a dozen more with names that are less familiar. You’d think that would be enough to answer a simple question such as “was the learning program worth it?”
Measure what, exactly?

Blog Post

Measure what, exactly?

A learning leader once ran sales training for a retailer’s store staff. Sales jumped that year, and he told the CFO the training was why. The CFO had another explanation: this was the year of the Beanie Babies craze (collectible plush toys that were a 90s obsession), and the stores couldn’t keep them on the shelves. Plenty of things moved that number. Why credit the training?
L&D will always be an order taker. That's not the problem.

Blog Post

L&D will always be an order taker. That's not the problem.

Open LinkedIn on any given morning and someone is telling L&D to stop being an order taker. Push back, become a strategic partner, set the agenda rather than receive it. The advice is everywhere and it sounds correct.
On AI, L&D is looking everywhere except its own organization

Blog Post

On AI, L&D is looking everywhere except its own organization

Once a month I host a roundtable call with L&D leaders who are working through AI in their organizations. We’ve been running these for a little over a year now, and the conversation has changed shape. A year ago, most of the questions were about fear of AI taking over L&D. The calls sound different now.
L&D Seat at Table

Blog Post

L&D has a seat at the table. Why isn't that translating to influence?

L&D has earned a place in the conversations that shape capabilities, technology, and workforce strategy. Whether being in those conversations translates into influence is a different question.
The allied health turnover recovery isn't what it looks like

Blog Post

The allied health turnover recovery isn't what it looks like

For about two years during and after the pandemic, healthcare workforce shortages were the kind of story you couldn’t avoid. Stories about unsafe staffing ratios in hospitals, about nurses leaving faster than recruiting could keep up, about travel-nurse agencies billing some health systems hundreds of millions a year.
Cultural debt: Why L&D needs to own It

Blog Post

Cultural debt: Why L&D needs to own it

At some point in the last year or two, most organizations moved fast on AI (tools, platforms, adoption programs) and in doing so, left a set of questions unanswered that their people are now navigating alone.
Building a Learning Strategy

Blog Post

Where do you start building a learning strategy?

One of the more honest moments we’ve encountered at an L&D conference came during a strategy summit the Training Industry ran a few years back. The organizers had expected a debate about priorities, budgets, technology.
Before the AI tools, there are people

Blog Post

Before the AI tools, there are people

An organization invests in AI tools. Someone from IT runs a session. Guidelines go out. And then…. Well, often not a whole lot changes. People keep working the way they always have and the tools sit there.
People adopt AI

Blog Post

People adopt AI when you treat the human problem first

At WeLearn, we spend a lot of time inside organizations that have already invested in AI. The tools are there. The guidelines exist. Someone from IT ran a session. And yet when you ask employees how often they’re actually using AI in their day-to-day work, the answer is rarely what the investment warranted.
How a one-page strategy makes learning measurable

Blog Post

How a one-page strategy makes learning measurable

The gap between “we have priorities” and “we have a strategy” is real. The biggest barriers in the data weren’t budget or headcount. They were measurement, governance, and the link between learning and business KPIs.
Learning Strategy

Blog Post

Where learning strategy gets stuck, and what to do about it

Most learning leaders know their function needs to be more strategic. Fewer know what that actually looks like in practice, or where to begin.