Designing impactful learning experiences in today’s workplace means beginning with an open mind. Generational stereotypes often suggest that technology-enabled learning suits only younger employees, while instructor-led training is best reserved for those with more years in the field. These assumptions do not hold up when we examine how a workforce truly engages.

When implemented well, learning and development can help participants understand so much more than just the content discussed. Training programs are often implemented to help with compliance training, which is important; however the best programs set up individuals to become lifelong learners who engage beyond the course. A good L&D team’s central mission is fundamentally about supporting, sustaining, and nurturing a climate where continuous learning becomes the norm—woven into everything the business does.

The past five to ten years have seen video creation and consumption change at an extraordinary pace in the learning space. What was once the domain of specialists, requiring advanced skillsets and significant resources, is now much more accessible to teams of all sizes. Video production tools have become more intuitive and affordable, while video has grown into a preferred and highly-expected modality for digital content consumption in professional environments.

AI has been developing fast, and it looks like it is here to stay. It can be revolutionary when applied correctly but it can also lead to potential ethical and moral issues for organizations in regards to data regulation. Industries like healthcare, finance and insurance need to think through their AI use carefully. They must navigate stringent rules dictating what data is permissible in AI applications. For L&D leaders, this means more than technological advancement—it’s about ethical stewardship. Missteps in handling sensitive data risk hefty penalties and loss of trust.