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The next chapter for credentialing organizations

Case Study

The next chapter for credentialing organizations

For most credentialing bodies, the engagement with a member looks like this: candidate prepares for the exam, takes the exam, gets certified, returns three to five years later to recertify. Between those moments, the credentialing body may or may not be engaged in a meaningful way in the certificant’s career journey. A separate professional association, or a private course provider, delivers whatever ongoing education the member pursues.
We're back from group therapy at TICE

Blog Post

We're back from group therapy at TICE

We’re just back from TICE, and if you’re anything like us, there’s always a little sadness when the conference ends. The community, the conversations, and the connections that begin there each year are exactly why we do what we do.
Learning evaluation models

Blog Post

Learning evaluation models: built to measure learning, not learning's value

We have no shortage of ways to measure learning. Unfortunately, almost none tell us what learning’s value is. We’ve spent sixty years building models to evaluate training. We’ve all heard of Kirkpatrick, Phillips, LTEM, and then a dozen more with names that are less familiar. You’d think that would be enough to answer a simple question such as “was the learning program worth it?”
Measure what, exactly?

Blog Post

Measure what, exactly?

A learning leader once ran sales training for a retailer’s store staff. Sales jumped that year, and he told the CFO the training was why. The CFO had another explanation: this was the year of the Beanie Babies craze (collectible plush toys that were a 90s obsession), and the stores couldn’t keep them on the shelves. Plenty of things moved that number. Why credit the training?
How CIS sharpened L&D's business alignment with the Strategy Scorecard

Case Study

How CIS sharpened L&D's business alignment with the Strategy Scorecard

We caught up recently with Jennifer Myers, Senior Director of Learning and Development at the Center for Internet Security (CIS), to talk about how her four-person team has been thinking about its work and what shifted for them over the past few months.
Solving the Allied Health Pipeline Problem

eBook

Solving The Allied Health Pipeline Problem

In this paper we will cover how — and why — most hospitals responding to these personnel shortages are actually partly responsible for reproducing them, and we offer an alternative way of addressing the problem.
L&D will always be an order taker. That's not the problem.

Blog Post

L&D will always be an order taker. That's not the problem.

Open LinkedIn on any given morning and someone is telling L&D to stop being an order taker. Push back, become a strategic partner, set the agenda rather than receive it. The advice is everywhere and it sounds correct.
On AI, L&D is looking everywhere except its own organization

Blog Post

On AI, L&D is looking everywhere except its own organization

Once a month I host a roundtable call with L&D leaders who are working through AI in their organizations. We’ve been running these for a little over a year now, and the conversation has changed shape. A year ago, most of the questions were about fear of AI taking over L&D. The calls sound different now.
L&D Seat at Table

Blog Post

L&D has a seat at the table. Why isn't that translating to influence?

L&D has earned a place in the conversations that shape capabilities, technology, and workforce strategy. Whether being in those conversations translates into influence is a different question.
3M Learning Strategy

Case Study

How 3M validated a global L&D function with the Strategy Scorecard

We caught up recently with Karen Ganitsky, SIBG Global Sales Training Leader at 3M, to talk about how her global team had been operating, what the past year had taught her about leading L&D from the business side, and where the function was heading next.
The allied health turnover recovery isn't what it looks like

Blog Post

The allied health turnover recovery isn't what it looks like

For about two years during and after the pandemic, healthcare workforce shortages were the kind of story you couldn’t avoid. Stories about unsafe staffing ratios in hospitals, about nurses leaving faster than recruiting could keep up, about travel-nurse agencies billing some health systems hundreds of millions a year.
The Cost of Turnover in Allied Health Roles

eBook

The cost of turnover in Allied Health roles

Allied Health Labor Market Trends: 2023–2026 Longitudinal Study