Programs
Individual and Team Effectiveness Programs
Communication and Influence (All Employees)
2-4 Hours
This course is best for any employee looking to develop their skills communicating more effectively with others in the organization.
We all communicate daily and in business, it is paramount to communicate your needs to be more effective and lessen the misunderstandings that occur when we are unclear. Influencing others is a delicate balance of advocating for ourselves while considering the needs of others.
Objectives – Participants will actively learn about:
- Digging into communication styles – learning about yourself and others
- Using awareness of verbal and non-verbal communication to increase executive presence
- Preparing for both impromptu conversations with known meeting deliverables
Taking Accountability (Individual Contributors)
2-4 Hours
This course is best for any level employee looking to gain skills in being more accountable to themselves and others within the organization in live in-person and live virtual learning environments.
As an individual contributor on a team, it can be difficult to know who owns what. Together, we’ll talk about owning our work product and asking effective questions to ensure we understand the expectations for he projects we take on.
Objectives – Participants will actively learn how. Specifically, we will discuss:
- Delegation challenges and benefits
- Importance of asking for clarification when you receive delegated projects/tasks
- Increasing one’s focus on responsibilities and developing milestones to ensure the project/tasks are completed correctly
Effective Time Management and Ownership (Individual Contributors)
2-4 Hours
This course is best for any level employee looking to gain skills in being more accountable to themselves and others within the organization in live in-person and live virtual learning environments.
We all have multiple priorities, and they can seem like they are all the highest priority. So which ones do we focus on first? We will talk through tips for identifying priorities properly and managing the ever-present distractions that pop up in today’s “always connected” world.
Objectives – Participants will actively learn about. Specifically:
- Understanding the role distractions play in time management
- Creating a holistic view of one’s own priorities
- Using the Eisenhower Matrix to determine time management effectiveness
- Tips for setting up your day to be more productive
Increasing Your Emotional Intelligence (All Employees)
2-4 Hours
This course is best for any level employee looking to understand themselves and grow in their empathetic and social awareness areas of the business.
You can be the smartest person in the room but if you lack empathy and tact, you will limit your growth potential in business. Most people have at least one area within EQ/EI where they struggle a bit more than the other areas.
Objectives – Participants will gain an understanding the five tenets of EQ/EI and how to apply the knowledge to increase one’s own abilities. Specifically:
- Review the five tenets (self-awareness, self-regulation, internal motivation, empathy and social skills)
- Determine where you struggle most using activities
- Apply tips on how to increase in the areas of EQ that might be lacking
Mastering Executive Presence (All Employees)
2-4 Hours
This course is best for all levels within an organization who want to speak more confidently, whether it be to numbers, responsibilities or providing updates on the team’s activities.
Leadership is a quality all levels within an organization can possess – even if you have no desire to manage others. Being able to speak clearly and confidently takes work and getting there, will help you be taken seriously as the leader you are within.
Objectives – Participants will actively learn how to increase their own executive presence to create a better, more cohesive representation of their teams’ goals and activities. Specifically:
- How to handle impromptu conversations more effectively
- Speaking confidently to the data your team oversees
- Questioning others respectfully in meetings
Managing Up and Across (All Employees)
2-4 Hours
This course is best for all levels within an organization who want to work better with their manager, the board or even their peers.
Even though you may not “manage” others, you still need the skills to respectfully disagree, understand the other person of team’s point of view, or even understand how you manager likes to work best.
The Objectives – Participants will actively learn about how to have deeper conversations with managers and peers to further team initiatives. Specifically:
- What support do we need from our supervisors or peers?
- What do we need to do to better a cross-functional relationship?
- How can we work better at utilizing others, respectfully?
Creating and Maintaining a Respectful Workplace (All Employees)
2-4 Hours
This course is best for all employees and a great way for the organization to foster a better more inclusive workplace that respects all employees.
As a society of individuals, we all want to work in a place that represents the values we hold dear and respects that we have different values as individuals.
Objectives – Participants will actively learn about what it takes to create and maintain a respectful workplace. Specifically:
- Leading by example of mutual respect
- Developing and implement clear rules for employee conduct
- Listening to team members to show them your respect
- Show your appreciation when team members do well
Crucial Conversations® (All Employees)
2-4 Hours
This course is best for all levels of employees who want to understand how to have a crucial conversation – which is defined as any conversation where the stakes are high, per the book Crucial Conversations by Joseph Grenny, David Maxfield, Ron McMillan and Al Switzler.
Anytime you find yourself stuck, there’s a crucial conversation you’re either not holding or not holding well.
Objectives – Participants will actively learn about what having a crucial conversation that is boost the productivity of the organization. Specifically:
- Identifying when you are stuck
- Sharing facts of the situation, not only your own perception
- Asking for how the other party sees the situation
- Moving to action once everything has been laid out
Working Through Growth & Change (Individual Contributors)
2-4 Hours
This course is best for any level employee looking to gain skills in being more accountable to themselves and others within the organization in live in-person and live virtual learning environments.
Growth and change are inevitable but that doesn’t mean it is comfortable. Together we will discuss the choices that we have when changes are on the horizon and how we can empower ourselves, ask relevant questions and even help others through the changes.
Objectives – Participants will actively learn about. Specifically:
- Assuming positive intent around changes
- Growth can be painful, but necessary, in many cases
- Empower oneself during change to understand and evaluate
Programs for Managers and Leaders
Delegating with Accountability (Managers)
2-4 Hours
This course is best for new managers, mid-level managers, and/or executive leaders in live in-person and live virtual learning environments.
As managers, it can be hard to let go of our workload or even trust that whomever we hand it off to will do the same high-quality work we’ve done. Together, we’ll discuss how to effectively delegate to others by adding in accountability to ensure the handoff runs smoothly and the proper expectations are communicating and agreed upon.
Objectives – Participants will actively learn about. Specifically:
- Delegation challenges and benefits
- Importance of delegating with accountability attached projects/tasks
- Increasing one’s focus between one’s own responsibilities and those of others you manage
Effective Time Management & Prioritizing (Managers)
2-4 Hours
This course is best for new managers, mid-level managers, and/or executive leaders in live in-person and live virtual learning environments.
Leading the team can be exciting and challenging when you are managing your own workload and the work of others. Together, we’ll uncover tips for assigning the right people to the right projects, giving opportunity to all, and managing our workload in between.
Objectives – Participants will actively learn about. Specifically:
- Challenges with distractions, not only our own, but the team’s distractions
- Creating a holistic view of the team’s and one’s own priorities
- Using the Eisenhower Matrix to determine time management effectiveness.
- Tips for setting up your day to be more productive
Leading Through Growth & Change (Managers)
2-4 Hours
This course is best for new managers, mid-level managers, and/or executive leaders in live in-person and live virtual learning environments.
Developing an empowered workforce relies on starting with a united front. To accomplish that unity, we need to be transparent. Growth and change can be scary and providing thorough communication throughout will help calm the team and empower them to learn more about the changes taking place.
Objectives – Participants will actively learn about. Specifically:
- How knowing the “why” helps get people on board
- Growing one’s own flexibility in business
- Developing a united front that begins with transparency
Building High Performing Teams (Managers)
2-4 Hours
This course is best for new managers, mid-level managers and executives who want to level-set or reset expectations, understand challenges within the team and create an environment where everyone thrives.
High performing teams are created based on trust and getting there takes intention and understanding.
Objectives – Participants will actively learn about what it takes to create and maintain a high performing team. Specifically:
- Understand what a high performing team looks like
- Using a model to shape the team everyone wants to work on
- Realizing the benefits of a high performing team to make greater strides in goal achievement
Assessments
Whether the management or workplace assessment is selected, having an assessment is a great way to further training programs outside of an initial session. In my experience, companies that continue to focus on communication styles when they are dealing with other topic areas, end up helping align concepts. It also provides a language around the way someone might want to be praised, or to receive feedback, for example.
To administer the assessments, it is good to give everyone at least a week, preferably two weeks to set aside the 20-30 minutes to complete the assessment. All assessments are emailed to the participants and the results come right to my administrator site. I would only need first name, last name and email address to generate the assessment link. Each link is unique. I can see who has and has not completed the assessments. Once complete, we can do a lot of fun things like run team reports, comparison reports, etc.
Everything Disc® Workplace Assessment (Individual Contributors)
2-4 Hours
After completing the Everything Disc® Workplace assessment, team members will participate in an active debrief session to understand their results and how to apply results to communicating better with others.
Objectives – Participants will actively learn about. Specifically:
- Understanding how they prefer to communicate
- Understanding the communication preferences of others
- Working more effectively with like and different styles to be more productive
Everything Disc® Management Assessment (Managers)
2-4 Hours
This course is best for new managers, mid-level managers and executives working toward having better communication and understanding of their teams’ communication styles, while understanding their own style and how they may be perceived.
After completing the Everything Disc® Management assessment, managers will participate in an active debrief session to understand their results and how to apply results to communicating better with others.
Objectives – Participants will actively learn about. Specifically:
- Understanding how they prefer to communicate
- Understanding the communication preferences of others
- Working more effectively with like and different styles to be more productive
- How to delegate, motivate and lead team members more effectively