Measure Soft Skills to Show Your ROL

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Learning is a strategic business tool and measuring the Return on Learning (ROL) demonstrates the impact L&D has to the organization.  While tracking technical skills by testing and demonstration is tangible it’s the high-level soft, or life, skills such as critical thinking, empathy, communication, and an ability to deal with ambiguity that is harder to evaluate and …

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Microlearning: Learning in the Workflow

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More than chunking content or repurposing videos, microlearning is about supporting people and improving performance. It is about solving problems that get in the way of employee success, microlearning is centered on achieving results at work with a focus on providing solutions to the working learner at the time and place of need now.  Microlearning …

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